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PRIVACY NOTICE

Privacy Information Notice

At Wigs Unlimited, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and what choices you have. It relates to all our business activities, not just this website.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our services, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@wigsunlimited.co.uk, or via the other methods at the bottom of this page.

Date: 11th May 2018
Next Review Date: 10th May 2019
Author: Wigs Unlimited

Summary

Here is a summary of our Privacy Information Notice; click on any of the linked headings to view further information.

    1. Who are we?
      We are Wigs Unlimited, providing wigs, toupees and hairpieces to the commercial and public clients
    2. How do we collect information from you?
      We obtain information about you when you contact us to enquire about our services and when you use our website
    3. What information do we collect & how is it used?
      We collect information to allow us to fulfil our obligations to our clients, and to respond to business enquiries. We also collect your information if you contact us through our website.
    4. Controlling your information
      You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact us at the bottom of this page.
    5. Use of ‘cookies’
      This website uses cookies; by using and browsing the Wigs Unlimited website, you consent to cookies being used in accordance with this Policy. If you do not consent, you must turn off cookies or refrain from using the site.
    6. Complaints
      If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter. If you are not satisfied with our response you can also complain to the Information Commissioner’s Office (ICO).

1. Who are we?

We are Wigs Unlimited, providing wigs, toupees and hair pieces to clients across the UK.

2. How do we collect information about you?

We obtain information about you when you contact us to enquire about our services.

We also collect information if you contact us through the forms on our website.

3. What information do we collect and how is it used?

We collect information to allow us to fulfil our obligations to our clients, and to respond to business enquiries.

3.0. Sensitive Data

We do not gather sensitive personal data (e.g. health, genetic, biometric data; racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions). We expressly request that you do not provide any such sensitive data to us.

3.1. Children’s Information

Our services are not directed to children under 13. If you learn that a child under 13 has provided us with personal information without consent, please contact us.

3.2. Third Parties

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We may pass your information to third party service providers who we have engaged for the purpose of completing tasks and providing services to you on our behalf (for example, we may provide your contact details to the manufacturers of products we well). We disclose only the personal information that is necessary to deliver the service.

4. Controlling your information

You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact us, including your email address in the first instance (this is the unique identifier we use to identify and collate personal information).

4.0. Requesting a copy of your information

You may request a copy of any data we hold about you. Upon request, we will provide a CSV file (which you may open in a program such as Microsoft Excel) containing the personal data we hold on record about you.

4.1. Updating or correcting your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us so we may correct our records.

4.2. Deleting your information

You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if we need to use that data to fulfil our contractual or legal obligations), your personal data will be deleted on request.

If users have the ability to leave comments on our blog. To maintain flow of conversation, blog comments will not normally be deleted (unless there is a compelling reason to do so), but all personally identifying information will be removed.

4.3. Automated decision making

We do not use any personal information for automated decision making or profiling; your data is not subject to automated decision making or profiling.

5. Use of ‘cookies’

Like many other websites, the Wigs Unlimited website uses cookies. Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website.

The cookies we use are ‘1st party’ cookies. We don’t use any ’3rd party’ cookies (these are often used to track behaviour across a range of websites, so targeted advertising can then be applied. We don’t do this!!) The following list outlines what we use cookies for:

  • Google Analytics: Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and what content is most popular. This helps to ensure that our website is responding to your needs in the best way possible.

By using and browsing the Wigs Unlimited website, you consent to cookies being used in accordance with this Policy.

If you do not consent, you must turn off cookies or refrain from using the site. Most browsers allow you to turn off cookies. To do this, look at the ‘help’ menu on your browser. Switching off cookies should not noticeably restrict your use of this website.

6. Complaints

If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Contact Details

Wigs Unlimited
54 Bromham Road
Bedford
Bedfordshire
MK40 2QG

Tel: 01234 352 499
Mobile: 07812 934 202

Opening Hours

We are only open by appointment so that we can give you the best possible service in choosing your wig without being interrupted.

Please call to make an appointment for your initial consultation. A full consultation usually takes around 45 minutes and costs only £20. If a wig is purchased £20 is taken off the price of the wig or toupee.

Making an appointment is always necessary.

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