Privacy Information Notice
At Wigs Unlimited, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and what choices you have. It relates to all our business activities, not just this website.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our services, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org, or via the other methods at the bottom of this page.
Date: 11th May 2018
Next Review Date: 10th May 2019
Author: Wigs Unlimited
Here is a summary of our Privacy Information Notice; click on any of the linked headings to view further information.
- Who are we?
We are Wigs Unlimited, providing wigs, toupees and hairpieces to the commercial and public clients
- How do we collect information from you?
We obtain information about you when you contact us to enquire about our services and when you use our website
- What information do we collect & how is it used?
We collect information to allow us to fulfil our obligations to our clients, and to respond to business enquiries. We also collect your information if you contact us through our website.
- Controlling your information
You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact us at the bottom of this page.
- Use of ‘cookies’
If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter. If you are not satisfied with our response you can also complain to the Information Commissioner’s Office (ICO).
1. Who are we?
We are Wigs Unlimited, providing wigs, toupees and hair pieces to clients across the UK.
2. How do we collect information about you?
We obtain information about you when you contact us to enquire about our services.
We also collect information if you contact us through the forms on our website.
3. What information do we collect and how is it used?
We collect information to allow us to fulfil our obligations to our clients, and to respond to business enquiries.
3.0. Sensitive Data
We do not gather sensitive personal data (e.g. health, genetic, biometric data; racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions). We expressly request that you do not provide any such sensitive data to us.
3.1. Children’s Information
Our services are not directed to children under 13. If you learn that a child under 13 has provided us with personal information without consent, please contact us.
3.2. Third Parties
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to third party service providers who we have engaged for the purpose of completing tasks and providing services to you on our behalf (for example, we may provide your contact details to the manufacturers of products we well). We disclose only the personal information that is necessary to deliver the service.
4. Controlling your information
You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact us, including your email address in the first instance (this is the unique identifier we use to identify and collate personal information).
4.0. Requesting a copy of your information
You may request a copy of any data we hold about you. Upon request, we will provide a CSV file (which you may open in a program such as Microsoft Excel) containing the personal data we hold on record about you.
4.1. Updating or correcting your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us so we may correct our records.
4.2. Deleting your information
You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if we need to use that data to fulfil our contractual or legal obligations), your personal data will be deleted on request.
If users have the ability to leave comments on our blog. To maintain flow of conversation, blog comments will not normally be deleted (unless there is a compelling reason to do so), but all personally identifying information will be removed.
4.3. Automated decision making
We do not use any personal information for automated decision making or profiling; your data is not subject to automated decision making or profiling.
If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
54 Bromham Road
Tel: 01234 352 499
Mobile: 07812 934 202
We are only open by appointment so that we can give you the best possible service in choosing your wig without being interrupted.
Please call to make an appointment for your initial consultation. A full consultation usually takes around 45 minutes and costs only £20. If a wig is purchased £20 is taken off the price of the wig or toupee.
Making an appointment is always necessary.